Our standard delivery method is USPS Priority Mail which is typically 3-4 day service to most domestic locations. Big E-RC only warrants items that have a manufacturing defect. We do not cover misuse or abuse. Please inspect all goods promptly upon receipt. Merchandise found to be defective may be exchanged under the following conditions: Merchandise must be returned unused in its original package within 30 days of purchase. You must contact us prior to product return to obtain an RMA number.